Author Archives: Jay Butchko

Consumer Protection Litigation Over Misleading Climate Claims Is Exploding
A new report highlights growing trends in these consumer protection lawsuits focused on climate-related “greenwashing,” most of which were brought in 2021-2022. More and more consumer lawsuits against companies alleging “climate-washing” (or false claims) every day, and now it appears that complicit ad and PR firms could also be complicit. These claims center around… Read More »

Experian & Others Sued for Violations of the Fair Credit Reporting Act
Credit reporting companies like Experian have faced a number of inquiries – and lawsuits – involving consumer claims within the last few years. As of May, one class action lawsuit brought in federal court alleged that the company specifically failed to adequately investigate dispute letters over credit report inaccuracies in violation of the Fair… Read More »

Greenwashing Consumer Claims
Consumer claims related to “greenwashing,” whereby companies are deceptive in their advertising and product labels, and who choose to bring a class action lawsuit challenging these practices. These consumer claims are related to advertising and marketing claims made about the environmental attributes of a product, collection of products, or service – in advertising, labeling,… Read More »

How Foreclosure Defense Lawyers Can Help You Save Your Home
Although every case is unique, foreclosure defense attorneys can play a critical role in helping homeowners fight the threat of losing their homes. While it is always critical to consult a foreclosure defense attorney as your first step, below, we discuss some of the common means by which these attorneys can help when it… Read More »

The Increasing Use of Artificial Intelligence & Consumer Protection Concerns
There have been growing concerns over violations of consumer protection laws when it comes to artificial intelligence (AI) systems, such as ChatGPT. AI is currently used in a variety of capacities that affect consumers, from helping to determine bank fees, to credit ratings, and more. It also affects housing, hiring, working conditions, and other… Read More »

Amazon Found Violating Young Consumer Rights
Many consumers likely do not realize that Amazon, as one of the world’s biggest retailers, collects information about consumers through the Alexa product, ranging from geolocation data, to voice recordings, and more. Thus, although the company advertises that its devices and services are “designed to protect your privacy,” in fact, the company has been… Read More »

Employee Handbooks & Remote Workers
One of the many services that we provide here at Kohl & Cook Law Firm LLC as General Counsel lawyers is to help craft employee handbooks, which are becoming more and more important as more and more workers are working remotely, due to our experience with the COVID pandemic. There is no question that… Read More »

Protecting Veteran Consumer Rights
Sadly, veterans in our country are the subject of consumer rights violations and fraud every year in part due to their potential eligibility to receive federal benefits related to their service. According to the Federal Trade Commission, this collective financial loss amounts to more than $265 million each year. Identity Theft One such scheme… Read More »

Condo & HOA Solar Consumer Rights In Ohio
Many Ohio homeowners who are a part of Homeowners Associations do not realize that there is a Ohio Condominium Act protecting their property rights. While the law has, at times, become outdated, new laws passed in Ohio regularly seek to update it, including laws which, for example, protect consumers’ rights to solar access on… Read More »

Home Improvement Projects, Contractors, & Consumer Rights
We’ve previously discussed the issue of contractors taking advantage of homeowners. Unfortunately, fraud and scam is on the rise when it comes to home improvement projects. Every year, there are thousands of consumer complaints here in Ohio; mostly related to a failure to complete contracted work and deposits, whereby contractors accept deposits and fail… Read More »